PRIVACY POLICY FOR ISEC WEBSITE

INTRODUCTION

ISEC is committed to the protection of your privacy and in providing a secure and safe website.

This Privacy Policy applies only to this website. Our website may contain links to other websites or applications, and if that is the case, this Privacy Policy does not apply to any of those linked websites or applications.

At time we may gather certain information from users of the website, and this Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By continuing to use the website you acknowledge that you have had the chance to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it then please do not use the website.

TYPE OF INFORMATION AND HOW IT IS COLLECTED

When you use the website, we may collect information from you through automatic tracking systems (such as information about your browsing preferences).

In addition, we may collect information that you volunteer to us (such as information that you provide during a sign up process or at other times while using the website).

In order to access some specific features of the website, you may be required to provide some personal information. During this process, we collect some of your personal information, in the following manner:

We will not collect information that identifies you personally, except when you specifically volunteer that information to us when using specific website features. These specific website features might include, but are not limited to:

  • applying for a position at ISEC
  • commenting on our content such as blogs, articles, photographs or videos, or participating in our forums, bulletin boards, chat rooms or other similar features
  • making purchases or obtaining a quote

In addition to any personal information that you are required to provide in order to access these additional website features, in some cases you may be required to provide more specific information. For example, in order to make purchases, you may need to provide credit card information, billing information and postal addresses.


COOKIES

Cookies are small files stored on your computer or mobile device which collect information about your browsing behaviour.

Cookies do not access information which is stored on your computer.

Cookies enable us to tailor our configurations to your needs and preferences, in order to improve your user experience.

Most internet browsers accept cookies automatically, although you are able to change your browser settings to control cookies, including whether or not you accept them, and how to remove them. You may also be able to set your browser to advise you if you receive a cookie, or to block or delete cookies. However, if you do this, you may be prevented from taking full advantage of the Website.


THIRD PARTIES

We may provide some of your personal information from time to time to Third Party Service Providers so that they can help us to serve you via the website.

We may provide some of your personal information to Third Party Service Providers for the purpose of analysing data or tracking usage. For example, we may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred you to the website and other details about your usage of the website. This information enables us to understand patterns of usage of the website, and to improve the website.

We may use Third Party Service Providers to host the website. If this occurs, that Third Party Service Provider is likely to have access to some of your personal information.

Your personal information will not be sold or otherwise transferred to other third parties without your approval.

Notwithstanding the other provisions of this Privacy Policy, we may provide your personal information to a third party or to third parties in order to protect the rights, property or safety, of us, our customers or third parties, or as otherwise required by law.

We will not knowingly share your personal information with any third parties other than in accordance with this Privacy Policy.

If your personal Information might be provided to a third party in a manner which is other than as explained in this Privacy Policy, you will be notified. You will also have the opportunity to request us not to share that information.


RELATED ENTITIES

We may share your personal information, including personal information that identifies you personally, with any of our parent companies, subsidiary companies, affiliates or other trusted related entities.

However, we only share your personal information with a trusted related entity if that entity agrees to our privacy standards as set out in this Privacy Policy.


COMBINING INFORMATION

We may combine, link or aggregate some of your information in order to obtain a better understanding of your requirements. This may enable us to better design the website and may also assist with our business or administration requirements.


HOW YOUR INFORMATION IS USED

We use your personal information to help us improve your experience with our website. We may use your personal information for purposes including but not limited to:

  • order fulfilment.
  • providing customer service to you.
  • marketing and advertising to you including both direct and indirect marketing and advertising and including marketing and advertising about websites that may interest you based on your personal preferences or demographics.
  • advising you about updates to the website or related items.


MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS

Part or all of our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.

In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, we may transfer your personal information, including personally identifiable information, as part of that merger, restructure or sale.


INFORMATION YOU RELEASE

You acknowledge and agree that if you publish or submit personal information in publicly accessible sections of the website (such as forums, bulletin boards, chat rooms, or other similar sections), then you are solely responsible for the release of that personal information and we are not liable or responsible in relation to the release of that personal information.


ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION

You have the right to request access to any of your personal information which we are holding.

You have the right to request that any of your personal information which we are holding be updated or corrected.

In order to request access, an update or a correction to your personal information, you may contact us using the details at the end of this Privacy Policy.


DISCLAIMER REGARDING SECURITY

By continuing to use the website, you agree to the terms of this Privacy Policy. You acknowledge, agree and accept that no transmission of information or data via the internet is completely secure. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk.


CHANGES TO THIS POLICY

We may make changes to this Privacy Policy at any time in our sole discretion.

If we make changes to this Privacy Policy, unless we obtain your express consent to those changes, then such changes will only apply to any information that we obtain from you after the date that the changes take effect.

If we make changes to this Privacy Policy, your continued use of the Website after the date that the changes take effect confirms that you acknowledge, accept and agree to those changes.


COMPLAINTS

We take customer satisfaction very seriously. If you have a complaint in relation to our handling of your personal information, we will endeavour to handle it promptly and fairly. For your information, an overview of our complaints handling procedure as relating to the Privacy Policy is as follows:

  • All complaints should be provided in writing by email, using the contact details at the end of this privacy policy. Describe the nature of your complaint including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue
  • Any complaints are forwarded to our complaints officer for review. We aim to review all complaints in a timely manner (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within our organisation for consideration
  • If you are not satisfied with our response to your complaint, you may refer your complaint to the relevant external dispute resolution organisation in your area.


CONTACT US

You can contact us about this Privacy Policy using the following details:

E: security@isec.com.au